Workplace bullying and harassment are sometimes invisible, but their negative effects are often all too apparent: reduced performance, poor attendance, a toxic or dysfunctional work environment, and increased employee turnover are just some examples. And the ever-increasing use of technology and social media has changed the traditional landscape of bullying and harassment, making it more prevalent and complex for managers and supervisors to address. Effective prevention and intervention requires managers and supervisors to be skilled at identifying workplace bullying and harassment, and at effectively responding to such incidents.
Learning objectives:
• Recognizing Bullying & Harassment. What bullying and harassment are and the forms they can take, including: sexual harassment and online “cyberbullying”; how technology has changed the traditional boundaries of the “workplace”; and how to distinguish legitimate workplace conduct from bullying and harassment.
• Understanding the Impact of Bullying & Harassment. Why it’s so important to maintain a workplace free from bullying and harassment, including: the individual and broader workplace effects; the employer’s legal obligations to address it; the legal and financial risks of failing to do so; and the legal defence of due diligence.
• Preventing Bullying & Harassment. The role of managers and supervisors in preventing workplace bullying and harassment, including: informal tools to prevent and resolve it early; formal tools to address it; how to keep the workplace functioning during and in the wake of a complaint; and when and how to discipline for bullying or harassment.
Upcoming session: TBA
Facilitator - McInnes Cooper