Emotional Intelligence

Length: Half day session

Audience: All employees

Emotional intelligence, the ability to handle oneself and others, is critical in today’s professional environment. Research shows that 90 percent of top workplace performers are rated high in emotional intelligence. Being able to manage your emotions, as well as recognize and influence others, has been considered one of the strongest indicators of workplace performance.
People who develop their emotional intelligence communicate more effectively, handle stress and conflict productively, are better team players, are able to navigate change, and also perform at a higher level.
Technical skills will only get you so far, but building your emotional intelligence will help you as a leader as it can help you learn to bring out the best in others and cultivate high-performing teams.
This introductory emotional intelligence course emphasizes the practical application of Emotional Intelligence concepts in addition to providing the theory.

Desired Applications in the Workplace after attending the Emotional Intelligence course:
-  Gain insight how your actions and behaviours may impact others
-  Enhance your ability the ability to understand, use, and manage your own emotions in positive ways
-  Use emotional intelligence to relieve stress, communicate effectively, overcome challenges and defuse conflict
-  Improve your social awareness and cultivating skills soft skills such as validation and empathy when interacting with others

Suggested Learning Objectives:
This introductory workshop will explore how Emotional intelligence has a far greater impact on people's ability to be productive and work well with others than cognitive intelligence.

This workshop will review how to utilize emotional intelligence more effectively through self-assessment and skill development exercises.

Participants will learn strategies that will increase their ability to engage with others and expand their influence.

Facilitator: External - Jill Stewart (Holland College)

Location: Virtual

Upcoming Session: More TBA for Fall 2024

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