Pre-requisite – Coaching Skills for Performance Management (1)
Length: Two 2.5 hour sessions
Audience: Supervisors, Managers, and Directors, or employees involved in coaching others
Using a coaching style of performance management supports employees to actively take responsibility and initiative - when people have a hand in creating plans, they are more likely to follow through. Coaching is a collaborative process you can use with employees to continually set short and long-term performance goals and identify obstacles to goal achievement in a timely way, which increases performance and reduces conflict. Done properly, coaching builds trust, provides for continuous learning and improvement and helps employees meet their individual performance goals. Participants will leave knowing how to create a clear action plan with employees in a way that improves performance, builds positive relationships, and reduces conflict. Participants will learn how to effectively provide feedback in a way which improves performance and doesn’t damage relationships or morale.
Part 2 Coaching Skills is an opportunity to extend the skills and knowledge participants gained in Part I after real life application, to address any areas of challenge, review and practice the process. During Part 2, participants will learn how to manage performance issues and tackle difficult conversations in a way that reduces conflict and brings out the best in people.
Learning Outcomes: Increased understanding of the key elements in successful PM coaching, areas of challenge and the need for practice and adjustment.
Pre-requisite: Part 1 Coaching Skills for Performance Management
Facilitator: Karolyn Godfrey - Winding Path Inc.
Upcoming session: Two part session April 28 & 29, 2021