Pre-requisite – Coaching Skills for Performance Management (1)
Length: Full day
Audience: Supervisors, Managers, and Directors, or employees involved in coaching others
Using a coaching style of performance management, rather than a top-down directive approach, can encourage employees to actively take responsibility and initiative. When individuals have a hand in creating plans, they are more likely to follow through with them, and when those plans include a focus on meeting not only the needs of the organization, but their own, employees are more motivated to work hard. Coaching is a collaborative process managers can use with employees to continually set short and long-term performance goals and identify obstacles in a timely way, ultimately increasing performance. During the process, managers and employees listen actively to each other, ask questions, share views, and negotiate solutions when results do not achieve performance expectations. When coaching is carried out properly, it can build trust between managers and employees, provide continuous learning, and aid employees in meeting their individual performance goals.
Part II of Introduction to Coaching Skills is an opportunity to extend the skills and knowledge participants gained in Part I in a way only possible after real life application of, and reflection on, the initial training. During the course, participants will assess their learning and identify areas of challenge, learn how to address those challenges and have opportunities to practice and deepen skills.
Facilitator(s): Winding Path