Length: Half day session (3 hours)
Audience: All Employees
This course introduces foundational coaching skills and approaches to empower individuals and teams. Participants will learn the distinction between directive and nondirective coaching, practice tools like the GROW model and Skill/Will Matrix, and apply effective questioning and feedback techniques.
Learning Objectives:
• Understand the core principles and types of coaching.
• Differentiate between directive and non-directive coaching approaches.
• Build coaching skills like trust, active listening, and strategic questioning.
• Apply the GROW model to facilitate coaching conversations.
• Use coaching techniques to foster engagement, motivation, and development.
Facilitator: External - New Era Learning
Location: Virtual
Upcoming Session: Wednesday, December 9th, 2026 at 9:00am