Length: 2.5 hours
Unionized workplaces operate most effectively when managers understand both their rights and responsibilities, as well as the important role played by union representatives. This session will provide supervisors and managers with a better understanding of how to navigate day-to-day labour relations issues, build productive working relationships with union representatives, and avoid escalating workplace disputes.
Participants will gain insights into the grievance and arbitration process, appropriate communication strategies, and the realities of managing in a unionized environment. The session will also explore the balance between union advocacy and in appropriate workplace conduct.
Topics will include:
- The role of unions and union representatives in the workplace:
- Communicating effectively with union representatives;
- Preparing for and responding to grievances;
- An overview of the arbitration process and what to expect if a matter proceeds to a hearing.
Facilitator: McInnes Cooper
Upcoming Session: Tuesday, December 8th, 2026 at 9:30am
Location: Virtual