Length: Full Day
Audience: Managers, Supervisors, Directors
You've done your best to coach team members in conflict to prepare to address a difficult situation, but the coaching hasn't taken away their worry about addressing the conflict and they just can't or won't address the situation without support. Maybe they say it isn't worth it, or they worry talking about it will make things worse, or that they'll forget what they want to say. Interpersonal conflicts are generally a communication problem that's gotten bigger over time until those involved are making such negative assumptions about each other they can't find solutions without support. In this one-day workshop, you will learn and practice how to use the Collaboration in a Box cards in a simple step-by-step process lo facilitate a difficult conversation between team members that leads to an agreement about how to resolve the conflict and improve relationships and communication.
Learning Outcomes:
- Learn the steps of a simple process for facilitating difficult conversations
- Develop ability to effectively support team members to prepare to participate effectively in a collaborative problem solving problem
- Develop ability to effectively facilitate a collaborative problem solving process
- Integrate learning at work
Facilitator: External - Kirstin Lund, Collaboration School
Location - Sage Room, 40C Burns Avenue, Charlottetown
Upcoming Session: Tuesday, March 10th, 2026 at 9:00 a.m.